Gambling help and account restrictions at mrwin77
Free help, any time
| Service | What it offers | How to reach it |
|---|---|---|
| Gambling Help Online | Free, confidential gambling support, around the clock | 1800 858 858 or online chat |
| Lifeline | Crisis support | 13 11 14 |
You can contact these services about your own gambling, if you want to cut back or stop, or because someone close to you is gambling in a way that worries you.
A plan for every session
- Decide on a spending limit before you begin, and write the amount down if that helps you stick to it.
- Decide on a time limit as well, and keep an eye on the clock.
- Stop when you reach either limit.
- Leave losses where they are. Don't chase them.
- If gambling starts to feel hard to control, take a break, and think about calling one of the services above while you are away from it.
If someone else's gambling worries you
You don't have to be the person gambling to ask for help. Gambling Help Online also supports partners, family members and friends, free and in confidence, at any hour. Calling or starting a chat is a reasonable first step even if you are not yet sure how serious things are.
Restrictions on a mrwin77 account
Look in your account settings on the mrwin77 casino platform, or contact our support team, to ask about:
- deposit limits
- time-outs
- self-exclusion
- closing your account
When you set one up, confirm what it covers and when it comes into effect. Don't assume a restriction is active until support has told you it is.
What BetStop can and can't do
BetStop is Australia's National Self-Exclusion Register. It covers licensed Australian online and phone betting providers.
It does not cover online casino games. Registering with BetStop will not close a casino account, and it will not block you from using one. For a casino account, the restriction has to be arranged with that casino's support team.
If you would like help working out further steps, independent support services such as Gambling Help Online are a good place to start.